Please read this statement carefully before proceeding to access this Site. Your use of this site indicates your agreement to abide by its terms. If you do not agree with these terms, please do not use this Website.
Should we ask you to provide certain information by which you can be identified when using this Website, then you can be assured that it will only be used in accordance with this privacy statement.
VDL, LLC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy became effective on April 5, 2011, and was last updated on December 16, 2020.
Personal data that we may collect about you relates to any information about a natural person that makes you identifiable, such as your name and email address. Specifically to our Site, we may receive your name and email address if you email us, or if you use our chatbot.
Sensitive personal data
We do not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that we have personally identifiable information of a child under the age of 13 in our database, please contact us immediately at [email protected] and we will use our best efforts to promptly remove such information from our records.
General Data Protection Regulations (GDPR)
What is a Data Controller?
For general data protection regulation purposes, the “data controller” means the person or organization who decides the purposes for which and the way in which any personal data is processed. The data controller is VDL, LLC. You can reach us at [email protected].
What is a Data Processor?
A “data processor” is a person or organization which processes personal data for the controller.
What is Data Processing?
Data processing is any operation or set of operations performed upon personal data, or sets of it, be it by automated systems or not. Examples of data processing explicitly listed in the text of the GDPR are: collection, recording, organizing, structuring, storing, adapting, altering, retrieving, consulting, using, disclosing by transmission, disseminating or making available, aligning or combining, restricting, erasure or destruction.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you give to us may be transferred to countries outside the European Union (“EU”). We and some of our third-party providers are located outside of the EU. Specifically, this Website is hosted in the United States.
By submitting your personal data, you’re agreeing to this transfer, storing or processing. If you use our services while you are outside the EU, your information may be transferred outside the EU to give you those services.
Access to your personal information and the right to be forgotten
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. To exercise this right, please email [email protected].
As mentioned above, except for the information that you choose to provide us, we do not currently collect any personal information.
The right to remove information does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you feel that your personal data has been processed in a way that does not meet the GDPR, you have a specific right to lodge a complaint with the relevant supervisory authority in your country. The supervisory authority will then tell you of the progress and outcome of your complaint.
What information do we collect about you and how?
We may collect the following information:
1. Personal Information You Voluntarily Submit to the Website
We may collect personal information from you such as your name or email address. For example, you may voluntarily submit information to the Website by emailing us or using our chatbot.
2. Automatically-Collected Information
We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.
We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.
For more information, please visit allaboutcookies.org. You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser.
You agree that we are entitled to obtain, use and process the information you provide to us to enable us to discharge the Services, including contacting you via email and analysis for website improvement purposes.
We use Google Analytics to store information about how visitors use our Website so that we may make improvements and give visitors a better user experience.
Google Analytics is a third-party information storage system that records information about the pages you visit, the length of time you were on specific pages and the website in general, how you arrived at the site, and what you clicked on when you were there. These cookies do not store any personal information about you eg name, address, etc and we do not share the data. Here's more info on how Google Analytics handles data and privacy. You may opt out of Google Analytics via the Google Analytics opt-out.
You may use this page to opt out of interest-based advertising.
6. CafeMedia Advertising
7. IP addresses
An IP or Internet Protocol Address is a unique numerical address assigned to a computer as it logs on to the internet. VDL, LLC. does not have access to any personally identifiable information and we would never seek this information. Your IP address is logged when visiting our site, but our analytic software only uses this information to track how many visitors we have from particular regions.
Cloudflare processes your interactions with the Site. This information is processed when you access this Site. The information processed may include but is not limited to IP addresses, traffic routing data, system configuration information, and other information about traffic to and from the site. To learn more, visit cloudflare.com/privacypolicy/.
Who we may share your information with
We may share your information with third-party companies that function on our behalf. Examples include, but are not limited to, companies that assist us with serving advertisements on the Site (such as Adthrive.com), analyzing data (such as Google Analytics), and providing technical assistance. We may share information about you that they need to perform their functions.
How will we use your information and why?
At VDL, LLC. we take your privacy seriously and will only use your personal information to provide the Services you have requested from us. We will only use this information subject to your instructions, data protection law and our duty of confidentiality.
Our lawful reason for processing your personal information is “A legitimate interest” eg to respond to your request to receive emails from us. We collect information on our website to process your inquiry and send you emails and newsletters. We do not sell personal information and will not share your information for marketing purposes with other companies so that they may offer you their own products and services.
We may use the information collected in the following ways:
- To operate and maintain the Website;
- To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
- To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
- To respond to your inquiries;
- To track and measure analytics and advertising on the Website;
- To protect, investigate, and deter against unauthorized or illegal activity.
Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets.
From time to time, we may use anonymous data, which does not identify you, or data combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.
You may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user.
Security precautions in place about data collected
When you give us personal information, we take steps to make sure that it’s treated securely. Our Website is encrypted and protected with the following software: DV SSLs from Let’s Encrypt. When you are on a secure page, a lock icon will typically appear on web browsers.
Non-sensitive details such as your email address are sent normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
If you have consented to receive marketing by subscribing to our blog, we will send you information about new blog posts, or other emails and newsletters which may be of interest to you. You may opt-out at any point as set out below. You have a right at any time to stop us from contacting you for marketing purposes. To opt-out please email: [email protected], or use the “Unsubscribe” link on any email you receive from us.
How long will we hold your data?
GDPR requires us to retain personal data no longer than is necessary for the purpose we obtained it for.
We will hold your personal data that you voluntarily gave to us, eg name and email for marketing purposes, for as long as you wish to continue receiving emails from us. With each email you receive from us, you will have the opportunity to opt-out by unsubscribing.
As for information collected by Google Analytics, we have set our user data retention period to the shortest offered, which is 14 months on Universal Analytics and 2 months on Google Analytics 4.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Embedded content from other websites
How to contact us